AI TEXTING

Respond instantly, book automatically.

Your AI-powered texting assistant answers every message in seconds, handles FAQs, books appointments, and seamlessly hands off to your team when needed — 24/7.

HOW IT WORKS

Three steps. Zero missed texts.

STEP 01

Customer texts your business number

Whether it's a new inquiry or an existing customer, every inbound text is picked up by your AI assistant instantly.

STEP 02

AI replies instantly with contextual answers

Your AI texting agent understands the question, references your services and availability, and responds in seconds.

STEP 03

Job is booked or handed to your team

Appointments are scheduled automatically, or the conversation is seamlessly transferred to a team member with full context.

RESPOND

Instant replies, around the clock. Every text answered.

Your AI texting agent responds in under three seconds with contextual, accurate answers — whether it's midnight or midday. No more lost leads from slow response times.

Sub-second response time

Replies are sent instantly so customers never feel ignored — even outside business hours.

Contextual replies based on services

Answers are tailored to your specific services, pricing, and availability — not generic templates.

Handles FAQs, scheduling, confirmations

Common questions, appointment bookings, and job confirmations are handled without any human involvement.

Hi, our AC unit went out at the plaza and tenants are complaining. Can someone come today?

Auto-reply

Thanks for reaching out to Huddle Services! A technician has been notified and will contact you within 15 minutes to confirm a same-day visit.

That's great, thank you. Can I also get a quote for a maintenance contract?

Auto-reply

Absolutely — I've flagged this for your account manager. They'll include maintenance options when the tech arrives on-site.

AI Texting
Now
JD

Hi, I need to schedule a furnace inspection for my rental property

Auto-reply

Hi! I'd be happy to help schedule that. What's the property address?

JD

It's 2240 Oak Street, Unit 3B

Auto-reply

Thanks! This property needs a specific technician. Let me connect you with Sarah from our team.

Sarah M. has joined the conversation
HANDOFF

Seamless handoff to your team.

Your AI knows when a conversation needs a human touch. It transfers the chat to the right team member with full context — so your customer never has to repeat themselves.

AI knows when to escalate

Complex requests, sensitive issues, or VIP customers are automatically flagged for human attention.

Full context transferred

Your team member sees the entire conversation history, customer details, and AI-generated summary on handoff.

Team notified with summary

Instant notifications with an AI-written brief so your team can jump in and pick up right where the AI left off.

HOW IT WORKS

Your AI number. Ready in minutes.

01

Provision your AI texting number

Choose a local or toll-free number, or port your existing one. Your AI agent is assigned to it instantly — ready to receive and respond to texts.

Your AI Number

Provisioned and active

Active

Number

(555) 912-4800

Type

Local — Murray Hill, NJ

AI Agent

Enabled — Auto-reply on

Business hours

24/7 — Always on

02

AI handles every inbound text automatically

When a lead texts your number, your AI agent responds instantly — answering questions, qualifying the lead, and booking the job without any human input.

Live Conversation

John Davis — AC Repair Inquiry

AI handling

Hi, my AC is blowing warm air. Available this week?

Absolutely! We have Thursday 9am–12pm or Friday afternoon. Which works?

Thursday morning works great

Booked! Thursday 9am–12pm. Our tech Mike will text you 30 min before.

03

Hand off to your team when it matters

Complex requests or VIP customers get flagged and routed to your team instantly. Your team picks up the conversation with full context — no asking the customer to repeat themselves.

2:14 PMInbound text received from John Davis
2:14 PMAI auto-reply sent — availability offered
2:15 PMCustomer confirmed Thursday morning
2:15 PMJob booked — Mike R. assigned
2:16 PMCustomer asked about maintenance contract
2:16 PMFlagged for team — handed to Sarah C.

< 3s

Average response time

faster than any human

24/7

Always on

nights, weekends, holidays

85%

Auto-resolved

without human involvement

Ready to automate your text responses?

Set up AI texting in minutes. No code, no training, no contracts. Just faster replies and more booked jobs.

Starting at $49/mo · No contracts